Returns & Exchanges
At Damgaards-Bolighus, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all eligible retail items. If your selection doesn't perfectly complement your home, we are here to assist with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Return
Contact our customer service team or visit our online portal to provide your order number and the reason for the return.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or bring it directly to our showroom.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your full refund to the original payment method or ship out your requested exchange item within 5 business days.